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Microsoft Dynamics SL (Archived)

Management Reporter - Companies Credentials button is not clickable

Posted on by Microsoft Employee

I would like to set this company as the default.

The Credentials Box is greyed out and not clickable.

Any suggestions would be appreciated.

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Management Reporter - Companies Credentials button is not clickable

    Butch,

    I am logged in as the Domain Administrator who is also setup in MR as administrator.

    Any other suggestions?

    Thanks!

  • Butch Adams Profile Picture
    Butch Adams 4,757 on at
    RE: Management Reporter - Companies Credentials button is not clickable

    Is the account you are logging into MR with an administrator in MR?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Management Reporter - Companies Credentials button is not clickable

    Butch,  I am using the Data Mart.  This is an FRx Upgrade.  I get an error that says "You don't have access to this company."  What do I do with this error if I can't change the credentials?

  • Suggested answer
    Butch Adams Profile Picture
    Butch Adams 4,757 on at
    RE: Management Reporter - Companies Credentials button is not clickable

    The Credentials box is always grayed out when you are using the Data Mart setup. You do not need it in this case.

    If you are using the Legacy connection, then you may not have permission to the company if you are seeing it grayed out.

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