Small and medium business | Business Central, N...

Chrome Error with BC 23

(1) Share

Report

Posted on by jonwei

Hello,

Ever since updating to Business Central major version 23 our users are experiencing this Chrome browser error (see screenshot below). Chrome crashes after visiting certain pages in BC (users have Chrome version greater than 119).

It frequently occurs when navigating in and out of Purchase Invoice and Sales Invoice list and detail pages in Business Central, however it can happen when visiting any page within BC.

When the error occurs, the user must close their browser tab and go back to BC using a new Chrome instance, which is leading to productivity loss and disruption.

It appears that Microsoft Edge browser isn't affected by this bug, so as a temporary work-around some users are using Edge until the Chrome issue is resolved.

I'm curious if Microsoft is aware of this issue or if any other BC users are experiencing this.

Thanks

Categories:

Dynamics 365 Business Central

I have the same question (0)

All responses (7)

Answers (0)

Suggested answer

YUN ZHU 98,421 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!

Hi, Sorry I'm not sure if this is a Chrome issue. I have encountered it several times. When it happens, all BC tabs will look like in the screenshot.
I initially thought it was my network issue, but it recovered after refreshing.....

Hopefully other experts can give you better advice.

Thanks.

ZHU

Was this reply helpful? Yes No
Shrey Chauhan 284 on at

Like (0)

Report
Copy link

Link copied!

Hello, I also encounter the same issue in the new release of business central. But after some time it's automatically get's recovered by refreshing the page.
Hope this helps.
Thank you.

Was this reply helpful? Yes No
Suggested answer

Judy Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hi Sir,

I have the same issue When try to change a Vendor in the General Journals to another one from a different country and with a different VAT format, BC crashes.

Maybe we can hold to see what the root cause of the issue.

Best Regards,

Judy

Was this reply helpful? Yes No
Gerardo Rentería Ga... 25,547 Most Valuable Professional on at

Like (0)

Report
Copy link

Link copied!

Hello, good morning
This case is being reviewed by core team.
https://www.yammer.com/dynamicsnavdev/#/Threads/show?threadId=2534980497367040

Best regards

Was this reply helpful? Yes No
Fantastic 21 on at

Like (0)

Report
Copy link

Link copied!

We are seeing this for multiple different customers (on separate tenants).

This is happening for Chrome, Edge and Firefox.

Clearing cookies and cache does not solve. Seems to be unrelated to extensions

Was this reply helpful? Yes No
TP-27050615-0 2 on at

Like (0)

Report
Copy link

Link copied!

Hi,

It looks exactly like the issue we are struggling with on BC 20 right now in our companies.

Is there any update to this? Has it been resolved in BC 23?

Was this reply helpful? Yes No
Suggested answer

Saurav.Dhyani 14,414 User Group Leader on at

Like (0)

Report
Copy link

Link copied!

Hi,

Please have your browser updated to latest version.

Regards,

Saurav Dhyani

https://bit.ly/SubscribeSauravYouTube

Was this reply helpful? Yes No