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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Chrome Error with BC 23
Small and medium business | Business Central, N...
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Chrome Error with BC 23

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Posted on by jonwei 45
Hello,
 
Ever since updating to Business Central major version 23 our users are experiencing this Chrome browser error (see screenshot below). Chrome crashes after visiting certain pages in BC (users have Chrome version greater than 119).
 
It frequently occurs when navigating in and out of Purchase Invoice and Sales Invoice list and detail pages in Business Central, however it can happen when visiting any page within BC.
 
When the error occurs, the user must close their browser tab and go back to BC using a new Chrome instance, which is leading to productivity loss and disruption.
 
It appears that Microsoft Edge browser isn't affected by this bug, so as a temporary work-around some users are using Edge until the Chrome issue is resolved.
 
I'm curious if Microsoft is aware of this issue or if any other BC users are experiencing this.
 
Thanks
 
 
//
Categories:
Business Central
  • Suggested answer
    Saurav.Dhyani Profile Picture
    Saurav.Dhyani 17,965 Super User 2024 Season 2 on at
    Chrome Error with BC 23
    Hi,
     
    Please have your browser updated to latest version.
     
    Regards,
    Saurav Dhyani
  • TP-27050615-0 Profile Picture
    TP-27050615-0 2 on at
    Chrome Error with BC 23
    Hi, 

    It looks exactly like the issue we are struggling with on BC 20 right now in our companies. 

    Is there any update to this? Has it been resolved in BC 23?
  • Fantastic Profile Picture
    Fantastic 21 on at
    Chrome Error with BC 23
    We are seeing this for multiple different customers (on separate tenants).
     
    This is happening for Chrome, Edge and Firefox.
     
    Clearing cookies and cache does not solve. Seems to be unrelated to extensions
  • gdrenteria Profile Picture
    gdrenteria 12,183 Most Valuable Professional on at
    Chrome Error with BC 23
    Hello, good morning
    This case is being reviewed by core team. 
    https://www.yammer.com/dynamicsnavdev/#/Threads/show?threadId=2534980497367040

    Best regards
  • Suggested answer
    Judy Profile Picture
    Judy Microsoft Employee on at
    Chrome Error with BC 23
    Hi Sir,
     
    I have the same issue When try to change a Vendor in the General Journals to another one from a different country and with a different VAT format, BC crashes.
    Maybe we can hold to see what the root cause of the issue.
     
    Best Regards,
    Judy
  • Shrey Chauhan Profile Picture
    Shrey Chauhan 288 on at
    Chrome Error with BC 23
    Hello, I also encounter the same issue in the new release of business central. But after some time it's automatically get's recovered by refreshing the page.
    Hope this helps.
    Thank you.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,698 Super User 2024 Season 2 on at
    Chrome Error with BC 23
    Hi, Sorry I'm not sure if this is a Chrome issue. I have encountered it several times. When it happens, all BC tabs will look like in the screenshot.
    I initially thought it was my network issue, but it recovered after refreshing.....
     
    Hopefully other experts can give you better advice.
     
    Thanks.
    ZHU

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