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Finance | Project Operations, Human Resources, ...
Answered

Intercompany Giftcard setup

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Posted on by 22
Hello,
 
We would like to configure Intercompany posting for Gift card usage. The goal is that GC liability would be posted in from all countries (example 3010, 3001) to 3000. Redemption looks to be working as expected, but not the activation of GC.
 
Setup in 3010:


 Same setup 3010 and 3000
Giftcard payment method in the store setup:

The current outcome for activation is:
Posting Intercompany journal in 3010:
Posting Intercompany journal in 3000:
 
Expectation would be (read part is not correct now):

 
For redemption last part is posted as expected: 
3010 IC JNL  217000 GC   230
    251000 IC Payable 230  
           
3000 IC JNL 217000 Gift card liability 230  
    160000 IC AR   230
 
 
Where the setup could be done incorrectly? Or our assumption for activations is incorrect?
 
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  • Vaidotas K Profile Picture
    22 on at
    Additionally if I would switch Intercompany accounting settings around:
    3010:
    From D251000 C217000 To D217000 C251000
     
    3000:
    From D217000 C160000 to D160000 C217000  
     
    Activation would be posted correctly as expected, but redemption would experience same posting as activation previously.
  • Verified answer
    PD-06020722-0 Profile Picture
    61 on at
    Hi Vaidotas,
    In which legal entity you post the revenue, I guess in 3010? Im not familiar to this process, but a solution could be as it seems that the redemption posting should create a reversal of the intercompany transfer of the gift card liablity to 3000 that you select in the IC posting profile for both debit and credit in 3010 251000 and in 3000 160000. It should create the posting: in 3010 Debit IC payable 251000, Credit 217000, 3000 Debit 217000 Credit 160000. Hope it helps!
  • Vaidotas K Profile Picture
    22 on at
     
    Yes, revenu is posted in 3010. The problem that either redemption is working or activation, but not both. Swapping account in Intercompany accounting table, would only resolve issue in one scenario, but recreates issue in another one and vice verse.
    I am not sure how to achieve expected result, with out of the box configurations.
  • Vaidotas K Profile Picture
    22 on at
     
    You suggestion was correct! Somehow I missread it the first time. Additionally we needed to reconfigure giftcard tender type under store configurations, for entities which uses different chart of accounts to use GC liability account from 3000 . But for now looks like to work as expected.
     
    Thank you and sorry for late replay.
     
    Cheers,
    Vaidotas

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