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Small and medium business | Business Central, N...
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KOFAX OCR Dynamics Incoming Documents

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Posted on by 5

Hi, 

we have setup KOFAX Readsoft Online and can scan incoming invoices and have them processed. The integration with Dynamics works as well and the supplier database is synced. 

After processing in kofax/readsoftonline the Invoices are automatically added to the "Incoming Documents" in Dynamics. 

In Dynamics, when going to  process --> create document an error message comes back:

Invoice is not a valid option.
Valid options are Quote,Order,Invoice,Credit Memo,Blanket Order,Return Order.

I have tried various document types in the extraction settings at kofax and also looked at the OCR Setup and OCR Templates and cannot find the error.
Especially given that the XML File apparently has classified the document as "Invoice"  and the error message shows Invoice is not a valid option, Valid options are Quote, Order, Invoice, Credit Meno etc..


Anyone have any idea where the mistake might be? I feel like the XML export file from KOFAX probably has the wrong coding for "invoice", but can't find any options to change the export classification. 


Thank you for your help!

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  • Suggested answer
    Dirk Profile Picture
    on at

    Hi,

    Did you change the Document Exchange Definition ?  Does it work if you use the default Document Exchange Definition?

    If it doesn't work well with the default defnition then I suggest you reach out to KOFAX and / or Microsoft support to get this clarified.

    For contacting Microsoft:

    If you are a customer please reach out to your partner first.

    If you are a partner you can raise a service ticket at Microsoft.

    Kind regards

     Dirk

  • SereneAccount Profile Picture
    5 on at

    Hi,

    I kept the standard document exchange definitions. So it should be the default. I have looked in the parameters but can't identify any option/value that would impact whether the import is handled as an invoice or credit note.

    I have reached out to our Microsoft Partner, but am waiting to hear back.

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