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We have a customer that takes a deduction on a check that either (a) we don't know what it is for or (b) an invoice that has previously been paid in full.
Ex: We get a check for $4,500 that pays invoice 123 for the full amount of $2,500 and pays invoice 456 for the full amount of $2,500, and takes a credit for $500 for an invoice that is already paid in full. We want to show invoice 123 and 456 as paid in full but how do we post on the cash receipts screen.
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Enter the cash receipt for the $4500.00 and apply against invoice 123 and 456. Let's assume 456 shows the $500 balance. You will enter $500 in the Terms Taken field to bring it's balance to zero. In the distribution window, you can change the TAKEN distribution account to either a discount account or a charge back account.
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