PTO Manager not calculating maximum hours
GP 2013 SP2 12.00.1538 (SP2)
Fixed Anytime Maximums are set, and they aren’t working.
The example from PTO Detail Inquiry shows an adjustment to a maximum of 144 hours on 6/20/14.
The accruals on 7/3/14 and 7/18/14 should not have accrued beyond 144 hours, but have continued to accrue 5.54 hours per pay period to a total of 155.08 instead of remaining maximized at 144 hours. This is happening to all employees who all use the same kinds of Schedules and Fixed Anytime Maximums. There are no KB or Forum articles on this issue. Is this a known problem? Is there a way to recalculate or reconcile without processing another payroll?
*This post is locked for comments
I can't recall the issue. Without the attached screen shots, I don't know how to recreate the issue.
Did you find a resolution for this? I am doing testing to see if PTO manager is right for us and it seems to be doing the same thing you are describing.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 291,228 Super User 2024 Season 2
Martin Dráb 230,056 Most Valuable Professional
nmaenpaa 101,156