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Microsoft Dynamics CRM (Archived)

Send an Invoice to a person who is not the primary contact

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What is the best way to select the contact whose name shows on the invoice who is not the primary contact?

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  • Suggested answer
    mscrmba Profile Picture
    on at

    I'd normally have an 'Invoice Contact' lookup field (Contact lookup) on the Account record (and if the person sometimes changes, for specific invoices, then drag the data through into a lookup on the Invoice - populating the field either on creation or when a certain status is reached).  

    You could use Connections - which would be more elegant from a data design point of view - but it'd be more painful to get/use the data later.

    Alternatively, if the person changes for every invoice you can just have a lookup field (or even a text field if you never know more than e.g. their first name) on the Invoice record and get users to populate it manually.  

  • Community Member Profile Picture
    on at

    Excellent suggestion, Thanks

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