Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Systemjob "Collection Organization Size Statistics" fails

Posted on by Microsoft Employee

Hi,

since a couple of days I can see in the system jobs overview of the CRM that there is a systemjob which fails permanently each hour:

1731.systemjobs.PNG

If I click on a job and look at the error details, it says: "The async operation type '20' was not recognized as a valid value for the context of: Server." I found out that the async operation type 20 means the id of this systemjob itself.

I want to know:

  • What does this job usually do?
  • What happens if this job fails (is it really bad that it fails or is this error something I can ignore)?
  • How to fix this issue?

With best regards,

Michael

*This post is locked for comments

  • Simon Hetzel 2 Profile Picture
    Simon Hetzel 2 45 on at
    RE: Systemjob "Collection Organization Size Statistics" fails

    A known bug with v9 I've just been told by MS support.  No ETA for a fix ATM.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Systemjob "Collection Organization Size Statistics" fails

    Is there a workaround or a solution for these errors?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Systemjob "Collection Organization Size Statistics" fails

    I would also like these answers!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Systemjob "Collection Organization Size Statistics" fails

    I think this might be related to the new admin center for Dynamics 365

    When you log into see the CRM instances, a line above says: there's a better way to manage your instances. Try the new Admin center.

    But this new admin center seems to have some problemes. Sometimes it completely fails to load. Which might be the effect of these workflows failing.

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Systemjob "Collection Organization Size Statistics" fails

    Hi,

    This must be one of the many internal system jobs from Microsoft. By the name itself, it looks like it captures some organization statics. Being internal job, I don't think you will get much details here. I checked on 3 different online instance and found tha same failures with the same message. However as it is not affecting any functionality, I am not much concerned about it.  

    If you need more information for any of your specific requirement, you can contact Microsoft Support and request more details.

    https://admin.dynamics.com

    Hope this helps.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans