web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Systemjob "Collection Organization Size Statistics" fails

(0) ShareShare
ReportReport
Posted on by

Hi,

since a couple of days I can see in the system jobs overview of the CRM that there is a systemjob which fails permanently each hour:

1731.systemjobs.PNG

If I click on a job and look at the error details, it says: "The async operation type '20' was not recognized as a valid value for the context of: Server." I found out that the async operation type 20 means the id of this systemjob itself.

I want to know:

  • What does this job usually do?
  • What happens if this job fails (is it really bad that it fails or is this error something I can ignore)?
  • How to fix this issue?

With best regards,

Michael

*This post is locked for comments

I have the same question (0)
  • Simon Hetzel 2 Profile Picture
    45 on at
    RE: Systemjob "Collection Organization Size Statistics" fails

    A known bug with v9 I've just been told by MS support.  No ETA for a fix ATM.

  • Community Member Profile Picture
    on at
    RE: Systemjob "Collection Organization Size Statistics" fails

    Is there a workaround or a solution for these errors?

  • Community Member Profile Picture
    on at
    RE: Systemjob "Collection Organization Size Statistics" fails

    I would also like these answers!

  • Community Member Profile Picture
    on at
    RE: Systemjob "Collection Organization Size Statistics" fails

    I think this might be related to the new admin center for Dynamics 365

    When you log into see the CRM instances, a line above says: there's a better way to manage your instances. Try the new Admin center.

    But this new admin center seems to have some problemes. Sometimes it completely fails to load. Which might be the effect of these workflows failing.

  • Suggested answer
    RaviKashyap Profile Picture
    55,410 Moderator on at
    RE: Systemjob "Collection Organization Size Statistics" fails

    Hi,

    This must be one of the many internal system jobs from Microsoft. By the name itself, it looks like it captures some organization statics. Being internal job, I don't think you will get much details here. I checked on 3 different online instance and found tha same failures with the same message. However as it is not affecting any functionality, I am not much concerned about it.  

    If you need more information for any of your specific requirement, you can contact Microsoft Support and request more details.

    https://admin.dynamics.com

    Hope this helps.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
Community Member Profile Picture

Community Member 2

#2
Christoph Pock Profile Picture

Christoph Pock 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans