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A/R Finance Charge Batch & Closing Project Controller Module

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Posted on by Community Member Microsoft Employee

Hello,

I am new to Microsoft Dynamics and have been posed with an issue from one of the users I support. The user tried running the finance charges on 4/30 then again on 5/7. The process that started on 4/30 started running but she received errors(unknow at the moment) so she canceled or so she thoought she canceled the 4/30 batch and ran it again on 5/7 which calcuated and posted to the customer's accounts on AR as expected however when trying to close the project controller module for April oh 5/8 this was unable to be done due to the A/R finance charge batch that was created on 4/30 that apprently has not been cancelled as orginally thought. How do I go about correctly cancelling or deleting this batch so that the project controller module can be closed for April.

Thanking you in advance,

Tamicka

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