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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Migrating email from E...
Microsoft Dynamics CRM (Archived)

Migrating email from Exchange (on-premises) to Office 365 (in the cloud)

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Posted on by BrianC 1,515

Hello,

We are wanting to Migrate email from Exchange (on-premises) to Office 365 (in the cloud).

I was wondering if there will be any conflicts/issues with our CRM (2013 Onprem)

Does anyone know of any good online resources regarding this?

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  • Suggested answer
    Marius Agur Pedersen Profile Picture
    Marius Agur Pedersen 1,771 on at
    RE: Migrating email from Exchange (on-premises) to Office 365 (in the cloud)

    This isn't the correct forum for that question, you should head over to the Exchange community: social.technet.microsoft.com/.../home

    Here's a link to get you started planning for the migration, just to not leave you empty handed:

    support.office.com/.../Ways-to-migrate-multiple-email-accounts-to-Office-365-0a4913fe-60fb-498f-9155-a86516418842

  • BrianC Profile Picture
    BrianC 1,515 on at
    RE: Migrating email from Exchange (on-premises) to Office 365 (in the cloud)

    Hi Marius,

    Thank you for your reply, my mistake I was also wondering if there will be any conflicts/issues with our CRM (2013 Onprem) I have edited my post to include that.

  • Verified answer
    Marius Agur Pedersen Profile Picture
    Marius Agur Pedersen 1,771 on at
    RE: Migrating email from Exchange (on-premises) to Office 365 (in the cloud)

    CRM 2013 On-Premises supports connecting to Exchange only by utilizing the CRM Email Router. Potential issues is if you're already using the email router to track emails, then the state file will not have information about which emails are already tracked in CRM. In other words, if you're already using the CRM Email Router to automatically promote emails to CRM then you could get duplicates by reconfiguring it to use Exchange Online/Office365 instead.

    That being said, utilizing the CRM Email Router for CRM 2013 with Office365 is really easy, and because the router is the one pulling emails you do not need to worry about traffic from the internet going into your server. As long as the server which runs the Email router has access to your O365 platform you won't need to add any new incomming firewall rules.

  • BrianC Profile Picture
    BrianC 1,515 on at
    RE: Migrating email from Exchange (on-premises) to Office 365 (in the cloud)

    Hi Marius,

    Thank you for your reply.

    In our case we are using the email router. Is there any online resources for more information?

  • Verified answer
    Marius Agur Pedersen Profile Picture
    Marius Agur Pedersen 1,771 on at
    RE: Migrating email from Exchange (on-premises) to Office 365 (in the cloud)

    Here's a link on how to set up the email router: support.microsoft.com/.../2708706

    Unfortunately, there isn't any official resources on migrating to Office 365 with existing email router settings, you will have to traverse some blogs and the dynamics community to see if anyone has a better way to solve it.

    Another thing to keep in mind is that the email router only supports EITHER exhange online/office365 OR exchange on-premises, meaning that you can't use both the old server and Office365 at the same time in the same email router.

  • Community Member Profile Picture
    Community Member on at
    RE: Migrating email from Exchange (on-premises) to Office 365 (in the cloud)

    I would like to suggest Kernel Migrator for Exchange software to migrate data from Exchange (on-premises) to Office 365 without any hassle. The software also helps in Exchange-to-Exchange direct migration, Office 365 to office 365 migration.

  • CJustin Profile Picture
    CJustin 262 on at
    RE: Migrating email from Exchange (on-premises) to Office 365 (in the cloud)

    No conflicts would arise with your CRM application if you migrate to Office 365

    This resource would help you to migrate from Exchange to Office 365.

    Setting up an email cutover migration to Office 365 requires careful planning. Before you begin, here are a few things to consider:

    1. You can move your entire email organization to Office 365 over a few days and manage user accounts in Office 365.

    2. A maximum of 2,000 mailboxes can be migrated to Office 365 by using a cutover Exchange migration. However, it is recommended that you only migrate 150 mailboxes.

    3. The primary domain name used for your on-premises Exchange organization must be an accepted as a domain owned by you in your Microsoft 365 or Office 365 organization.

    4. After the Office 365 migration is complete, each user who has an on-premises Exchange mailbox also will be a new user in Office 365. But you'll still have to assign licenses to users whose mailboxes are migrated.

    You will find rest of the details over here.

    docs.microsoft.com/.../cutover-migration-to-office-365

    I hope this helps!

    Regards.

  • Community Member Profile Picture
    Community Member on at
    RE: Migrating email from Exchange (on-premises) to Office 365 (in the cloud)

    You can utilize Exchange Migrator Tool that provides instant solution to migrate data from Exchange/Hosted Exchange to Office 365 account. You can even migrate your Exchange data to another Exchange Server or save it on your local system as PST file. The software maintains to keep data integrity intact while migrating Exchange Server mailboxes, which includes emails, contacts, calendars, notes, tasks etc.

  • devidallen Profile Picture
    devidallen 5 on at
    RE: Migrating email from Exchange (on-premises) to Office 365 (in the cloud)

    EdbMails offers a perfect Exchange migration solution which makes the migration task simpler and easier. No need to intervene with the various commands to perform the migration process. The software supports all the latest Exchange versions. You can also migrate Public folders, Archive mailboxes and shared mailboxes between the source and the target servers.

  • AlbertTaylor Profile Picture
    AlbertTaylor 2 on at
    RE: Migrating email from Exchange (on-premises) to Office 365 (in the cloud)

    Migration On-premises Exchange Server to Office 365 Cloud to be a difficult task but, in actual its not, if one is using Bitdataconversion Exchange migration software. The tool provides an accurate migration of Exchange to Office 365 without any complications. One can import Exchange emails, contacts, calendar, etc., to Office 365 account just within few mouse clicks. Well, lets see the outstanding features provided by the application to migrate Exchange mailboxes to Office 365.

    For more information visit - www.bitdataconversion.com/exchange-migration.html

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