Babu, thank you for your reply. I have a few more details to add.
1: It was entered as Shipment/Invoice
2: We don’t have the Inventory Module
We use the PO system as a control point for purchases.
- We have hard copy POs that go through an approval process, come to me and I enter the information (vendor id, po #, account, and amount) into the PO Entry Window(Type: Standard). This way when the invoice comes to us we know the purchase has been approved by appropriate personnel and we receive against the PO until the “units” our costs are reduced to zero.
- The caveat is that we enter the amount due in the quantity field, and just put 1.00 in the unit cost.
So because I received against this PO(with the wrong invoice), it reduced its quantity not allowing to receive the true invoice against it.
- Usually I just enter a Return w/ credit, select that item will be replaced, go through the rest of the fields selecting PO #, Item, Reciept, entering an amount, and placing 1.00 in the unit cost(matching how we enter POs in the first place by swapping the unit cost and quantity).
- But this time and it has happened in the past, when I push tab, after entering the receipt # it clears the Return window. Go through the steps again but this time no receipt shows up in the receipt window. It deletes the receipt instead of tabbing me over to the quantity or unit cost.
o The thing I don’t get is that the receipt shouldn’t be used up if it appears in the receipt window(while doing a return w/credit) when first attempting to do a return.
o What I think is happening is when I am pressing tab it is somehow regerstering that I am selecting to delete this receipt or line or ??? (there is that delete/add button in the right side above the fields, of the return window).
I believe we swap the unit cost and quantity amount because we don’t use or even have the inventory module.
Again, thanks and hope to hear from you.
Alex H.
