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Finance | Project Operations, Human Resources, ...
Suggested Answer

Error when trying to print a Purchase Order

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Posted on by 35

Hi All,

When I am trying to print a Purchase Order, I am getting the below error. Can anyone help?

PO-printing.JPG

Best regards,

Zuraij

I have the same question (0)
  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Zuraij,

    Are you trying to print Proforma invoice? Do you have a line entered in the PO whose quantity is not zero?

  • Suggested answer
    SREEPRIYA KOLAGANI Profile Picture
    Microsoft Employee on at

    Hi Zuraij,

    Please check the order quantity. This error generally shows when order quantity is set as 'product receipt quantity' where product receipt was not posted. In such cases there won't  be any lines showing up in line details. Try by selecting the order quantity to 'All' and notice the lines shows up and the error won't trigger.

    Thanks,

    Sreepriya.

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

    Note: This post is my own opinion and does not necessarily reflect the opinion or view of my company.

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Zuraij,

    Can you share a screenprint that details what selection of parameters has been made when you tried to print the document?

    Another screenprint would help.

    Many thanks,

    Ludwig

  • mzuraij Profile Picture
    35 on at

    Hi Sreepriya,

    There's no point where I can change the quantity to "all", I only have other options such as "product receipt quantity", "ordered quantity" etc

  • mzuraij Profile Picture
    35 on at

    Hi Gujjan,

    I am trying to print the invoice, there's no line with zero quantity.

  • ToddB Profile Picture
    Microsoft Employee on at

    Hi Zurahi,

    As requested by Ludwig are you able to provide the below information?

    "Can you share a screenprint that details what selection of parameters has been made when you tried to print the document?

    Another screenprint would help."

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