SOP Invoice Email

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When generating a batch of SOP Invoices and selecting the email option, we get a Document Exception Report. Note that not all customers are setup for email, so on this report it gives errors that the email is missing, etc… I can’t see where we can add the Customer Number which would be EXTREMLY helpful, to determine if this customer is setup to receive email or not…. This is causing a lot of research to make sure the Invoices are actually being sent, and there is not a mistake in setups. I would think if the customer is not MARKED to receive emails they would not show on the report, but if we could at least get the customer number it would make life easier. Any ideas?

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Community Member on at

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RE: SOP Invoice Email

Hi

GP 2013 R2 has the customer ID showing on the exception reports for statements so assumption is that this is available for SOP invoices also. Have you tried editing the report in GP report writer.

Our company could modify the report to add a function if not available in report writer.
L Vail 65,271 on at

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RE: SOP Invoice Email

Brenda,

What is the exact name of the report? If it's a Report Writer report, we may very well be able to add the customer ID to it. The Report Writer Name can be easily find by hitting the 'Modify' button near the top of the report if you print it to screen.

Let me know if you find it and I'll look at it in Report Writer.

Kind regards,

Leslie
soma 24,410 on at

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RE: SOP Invoice Email

I think you can get the customer list which are not setup email address in GP with help of SQL query.

Hope this helps!!!