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Hello,
After configuring the Emails and the test for Incoming and Outgoing status is Succeeded.
But when i created an email activity or an workflow activity and tried to send i am getting this message in yellow:
"This message has not yet been submitted for delivery. For more information, see help."
Any help how to diagnose is very much appreciated!!
I am usinng **crm on demand**
tnx :)
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Alex,
I find this solution, may you can use it, too.
heidster12.wordpress.com/.../crm-email-notifications-pending-send-issue
Thanks
Alex_you, have you solved this problem?
I have the same problem
Tell me, what was the problem?
What does Test 1 personal settings look like on the email tab?
[quote user="Robert Wittig"]
Check each of the users security role(s). Open the Security role and navigate to the Business Management tab at the bottom of that tab you should see the permission, it is either on or off. If Alex You is a system admin, he has the privilege.
[/quote]
Alex You is a system admin, i think that the problem is not with the user permission.
the email message sends successfully without any errors, but it not reach its destination.
Check each of the users security role(s). Open the Security role and navigate to the Business Management tab at the bottom of that tab you should see the permission, it is either on or off. If Alex You is a system admin, he has the privilege.
I just thought of one other thing that might be causing the issue since the mailbox tests were successful.
1) Does Alex You have permission to send as another user?
2) in Test 1 personal settings is the box checked to Allow other Ms Dynamics CRM users to send email on your behalf?
I only ask this because I had a client call me this morning with this problem and it ended up being #2 as the issue.
Thanks!
[quote user="JohnAdali"]
Hi alex,
Make sure you configure server-side sync to validate that your emails are being sent properly:
https://technet.microsoft.com/en-us/library/dn531109.aspx
Since you said you previously had it configured to Email Router, I'm thinking that your outgoing profile in the Email Router app has an issue that was causing the emails to not be sent. I would check that app if you want to continue using the Email Router.
Good luck!
[/quote]
I prefer to use the exchange online , but I can not figure out what is not configured correctly. I went through the manual you send everything is set properly.
Hi alex,
Make sure you configure server-side sync to validate that your emails are being sent properly:
https://technet.microsoft.com/en-us/library/dn531109.aspx
Since you said you previously had it configured to Email Router, I'm thinking that your outgoing profile in the Email Router app has an issue that was causing the emails to not be sent. I would check that app if you want to continue using the Email Router.
Good luck!
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