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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Great Plains and Citri...
Microsoft Dynamics GP (Archived)

Great Plains and Citrix Xenapp

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Posted on by Karen Wong 430

We are on Citrix Xenapp 6.5 and are having a difficult time in keeping the default printers for each user in Dynamics Great Plains.  When a user prints with their default printer and another user wants to print it will not go to the user's default print it will use the last printer used.  All other apps respect the default user's printer.  Any help will be appreciated.

 

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  • Verified answer
    Perry Smith - CRi Profile Picture
    Perry Smith - CRi 1,692 on at

    If you are using Published apps, you should uncheck the "Start this application without waiting for printers to be created" box.  Then GP will pick up the default printer correctly

  • Karen Wong Profile Picture
    Karen Wong 430 on at

    Perry I have a few additional questions .  What will happen with the others apps attached to Citrix for the default printer.  Will they have to select the default printer each time the select a different app.  

    Also where in Citrix will I change this setting.

    Thank You

  • Jonathan Fear Profile Picture
    Jonathan Fear on at

    HI Karen,

    I would recommend contacting Citrix for questions with their apps as you will probably get a faster response. As far as the printer issue with GP this should help:

    1 . How can I delay the start of Microsoft Dynamics GP when using remote app so redirected printers can load?

    A1 . When launching Microsoft Dynamics GP via RemoteApp often local printers from a workstation are redirected but the default printer from the workstation is not set as the default printer in Microsoft Dynamics GP. When Microsoft Dynamics GP launches it looks for any redirections of printers and if there are none found at that point Microsoft Dynamics GP will take default local printer from the Terminal Server. The workstation’s printers will appear in Microsoft Dynamics GP however the default printer in Microsoft Dynamics GP will not be the workstations default printer. Create a batch file that creates a delay. This delay provides the RemoteApp sufficient time to initialize all redirected printers and to then start the Microsoft Dynamics GP client. You publish the batch file through RemoteApp instead of through the Microsoft Dynamics GP client.

    @echo off

    PING 1.1.1.1 -n 1 -w 10000 >NUL

    Start "FalseTitle" "C:\Program Files (x86)\Microsoft Dynamics\GP2010\Dynamics.exe" "C:\Program Files (x86)\Microsoft Dynamics\GP2010\Dynamics.set"

    Note Enter the installation path that is specific to your Microsoft Dynamics GP installation. Also, the "25000" value on the second line represents a 25,000-millisecond (ms) delay.  

  • Prakash P Profile Picture
    Prakash P 800 on at

    Is citrix environment supprot dynamics GP2010 3-tier architecture?

  • Suggested answer
    Perry Smith - CRi Profile Picture
    Perry Smith - CRi 1,692 on at

    Prakash,

    Yes it is.

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