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Dynamics 365 Community / Forums / Customer Insights - Data forum / Customer Profile and S...
Customer Insights - Data forum

Customer Profile and Segmentation

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Posted on by mangamadol 15

I have a number of questions:

1. How do you input the Profile/Face image in the Customer Profile?

2. Is there a means to populate the Brand and Interest visualisations through data import? If not possible, what's the data source?

3. We have a consolidated Customer record of 1135. We've checked the Customer Entity and have confirmed that we have a 1135 data rows. The Customer Page displays a 1135 contacts as well. I've made a static segment wherein it will capture All Customer; expecting 1135 members but we are getting 1001 members only. No filters defined except ALL RECORDS. This segmentation filter is basically the same as the static segment for All customers defined in the Demo Environment of Customer Insights.

Did we miss any step? What should be done to resolve this?

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4. We can't seem to sort the Timeline/Activities based on the Start Date. How do we fix this?

5. Is there a means to package the configurations including defined measures and segments for deployment to another tenant? 

Thank you! 

Categories:
Setup
Segmentation
I have the same question (0)
  • Shefy Manayil Kareem Profile Picture
    Shefy Manayil Kareem Microsoft Employee on at

    Hi --

    Thanks for evaluating CI and for the feedback! Please see below quick comments: 

    Re#1: Today we allow customization through our consumption surfaces like PowerBI, PowerApps etc. Hence we dont support profile image in CI. Can you please submit an idea if you indeed require this capability in the app.

    Re#2: Brand and Interests are enabled after you setup enrichment in the app. 

    Re#3: Thanks for flagging this, we are looking into it. 

    Re#4: Thanks for flagging this issue, we are looking into this. 

    Re#4: Not yet, we are actively working on this and hope to make this available in the coming months. 

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