Hello,
My company is currently migrating to Microsoft Dynamics CRM. The current software we are using has built in calendars (separate from outlook) and the managers and admins are able to view everyone's calendars with all their appointments, calls, meetings, ect. We have discovered this is not a function in dynamics as you can only view your own calendar. Our admins and manager team use these calendar views quite frequently right now to deal with Vacation time, expenses, and other information. I know a lot of this information can be queried via activities in Dynamics CRM however, I was wondering if anyone is aware of any other options that would include a calendar view. If possible we would like to keep the functionality of our admin and managers being able to view any of the calendars of our sales guys. It has come up that each calendar can be synced to outlook and shared that way but I am nervous about sharing 60+ calendars to one user account. Please let me know if you have any suggestions or ideas.
Cheers,
Zack
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