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Microsoft Dynamics CRM (Archived)

Hyperlink in Email template

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Posted on by

Hi ,

I wanted to add hyperlink to record URL in an email template.

in order to do so i have created a workflow which (on create of record ) stores the record URL in a field of type URL.This field i have added to my email template,however it is displayed as plain text.

i have tried anchor tag<A>,hyperlink tag<Hyperlink> but i am still not able to convert it into hyperlink as anything after the dynamic field is displayed as it is.

i am using online CRM .

please help

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  • Suggested answer
    Aiden Kaskela Profile Picture
    19,696 on at
    RE: Hyperlink in Email template

    Hi,

    You don't need to build the URL for a record, there's a Dynamic value available in the workflow that you can insert into the template. Try using that instead of your text field and that should work.

    Hope this helps! I'd appreciate if you'd mark this as a Verified answer.

    Thanks,

     Aiden

  • Mahendar Pal Profile Picture
    45,095 on at
    RE: Hyperlink in Email template

    In case need step here it is: community.dynamics.com/.../insert-hyperlink-in-email-email-template-or-articles

    Thanks

  • POORNIMA K Profile Picture
    on at
    RE: Hyperlink in Email template

    hi Aieden,

    i am sending the mail through plugin and custom workflow activities

    hence i need it to be on actual template.

  • POORNIMA K Profile Picture
    on at
    RE: Hyperlink in Email template

    hi HIMBAP

    i need the hyper link to be dynamic (value in field)

    i am not able to do that by this method.

  • Verified answer
    KZee Profile Picture
    on at
    RE: Hyperlink in Email template

    Hi,

    I keep following value in a "single line of text" field and send email using template from my plugin. The output i get is a hyperlink showing "Click Here" text.

    <a href= 'http://www.adonext.com&#39;>Click Here</a>

    So try keeping the full anchor tag in the text field and see if it works.

    I hope this helps.

  • POORNIMA K Profile Picture
    on at
    RE: Hyperlink in Email template

    hi KZee

    thank you :)

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