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We have a case subgrid on main case form.
And we need to hide the "Associate Child Cases" button from that subgrid. We do not see any control for this button from ribbon workbench.
Same button is available on Home grid and its control is visible from ribbon workbench, and we are able to hide the button as well.
But we need to hide the button from Subgrid as well.
Is there anyway to do this?
Hi Jinal,
I could repro the same issue with you now that the button doesn't exist in Ribbon Workbench Incident SubGrid:
[View:https://community.dynamics.com/365/customerservice/f/dynamics-365-for-customer-service-forum/368089/how-to-hide-associate-child-cases-button-from-case-subgrid:750:50]
It works normally when I hide the on in Home MainTab. It seems Ribbon Workbench does't give available customization to this button.
Regards
Johnny
HI Johnny,
Button gets enabled when more than 1 records are selected. Please find the below screen shot below.
Hi Jinal,
Could you share some screenshot on your mentioned "Associate Child Cases" button in your subgrid.
As we haven't found this button neither in legacy web client nor in UCI client as following. I may miss anything. Looking forward to hearing from you.
Regards
Johnny
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