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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Field mapping not working
Microsoft Dynamics CRM (Archived)

Field mapping not working

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Posted on by Community Member

Hello everyone,

I am currently having a problem with mapping in my custom entity. I have an entity called Position Order where we need an account (field name is Host Organization) and a contact (field name is Job Supervisor).

PosOrderForm.jpg 

I have added the mapping configuration as it is shown below.

MapSettings.jpg

But then I click on creating contact on the fly from the form, it does not map it.

NotMapped.jpg

Any thoughts why this is happening?

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  • Verified answer
    ashlega Profile Picture
    ashlega 34,477 on at

    Hi,

     Field mapping works from 1 to N (basically, when you are adding something to the subgrid).

     You've configured the mapping correctly, it seems, but it will work in the different direction - you have to be on the contact form.. then, if there is a subgrid where you have position orders associated to the contact, adding a new position order there would initialize Host Organization with the contact's account.

  • Community Member Profile Picture
    Community Member on at

    Thank you for the clarification Alex.

    Is there an alternative for this scenario? Or a workflow is the only thing that would allow me to populate the Company Name with the Host Organization?

  • ashlega Profile Picture
    ashlega 34,477 on at

    Hi Lucas,

     not sure.. I guess if you create a workflow for the position order entity (on the update  of that contact field and, also, on the create of the position order), you might update the contact from that workflow. Sure it's not the same user experience (company name will be empty when creating a contact).

     Well, might also add a ribbon button ("create contact") to the position order.. and pass account id through the parameters to the new contact form.. again this won't cover some of the UI scenarios.

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