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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Plug-in context: busin...
Microsoft Dynamics CRM (Archived)

Plug-in context: business unit id problem

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Posted on by Tim Dutcher 2,100

We upgraded a CRM 2016 organization to Dynamics 365/CRM. A plug-in that ran fine in 2016 is no longer working correctly in D365.

The plug-in checks the BusinessUnitId from the plug-in context and changes logic based on the GUID.

The problem is that BusinessUnitId is set to the base organization business unit, not to the calling user's actual business unit.

Example: I have a user who is in Business Unit "West". The top-level business unit id is "Corp". The plug-in is registered to run pre-operation synchronous for the "Calling User".  I logged in as the user and performed the action to trigger the plug-in. In the plug-in, I trace-out the user's business unit from the context. The plug-in trace says that the user's business unit is for "Corp", not for "West". I double-checked that the user is assigned to the "West" business unit.

Has anyone else run into this change to how D365/CRM is setting the calling user's BusinessUnitId value?

*This post is locked for comments

  • Abdul Wahab Profile Picture
    Abdul Wahab 12,081 Moderator on at
    RE: Plug-in context: business unit id problem

    Hi Tim,

    I double check. It will always giving or setting root business unit.

    You are right. We should have to use UserId to get it's business unit.

    Thanks

    Regards,

    AW

  • Tim Dutcher Profile Picture
    Tim Dutcher 2,100 on at
    RE: Plug-in context: business unit id problem

    The work-around I had to put in place is to query for the user's business unit if the plugin BusinessUnitId is the base business unit GUID. It's a bit of a performance hit but resolves the issue for now.

  • Tim Dutcher Profile Picture
    Tim Dutcher 2,100 on at
    RE: Plug-in context: business unit id problem

    What's really strange is that the BusinessUnitId is switching between the correct one and the top-level business unit seemingly randomly.  

    I just created three records, logged-in as the same user, about one minute apart. The plug-in trace log shows the correct business unit once but the two other log records show the top-level business unit.

    So, without doing anything in CRM besides creating three records, the plug-in context is setting BusinessUnitId to two different values!

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