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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Difference between dec...
Supply chain | Supply Chain Management, Commerce
Unanswered

Difference between declare amount and the system computed amount, on close shift in MPOS

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Posted on by Afazal 121

Hi,

when i closed the shift in MPOS, MPOS gave the following error, i don't know why this warning message appear. any thoughts on it.

0172.Capture.PNG

  • Nicholas Peter Profile Picture
    Nicholas Peter 26 on at
    RE: Difference between declare amount and the system computed amount, on close shift in MPOS

    Oksana, thanks for the feedback. Is this configurable functionality and if so where is that enabled?

  • Oksana Kovaliova Profile Picture
    Oksana Kovaliova 3,597 on at
    RE: Difference between declare amount and the system computed amount, on close shift in MPOS

    Hi Afazal,

    When you close a shift in POS, POS will compare: 

    1. Transactional amounts - automatically calculated based on the entered transactions (sales and not sales) 
    2. Tendered amounts - amounts you entered for 'declare start amount', safe drop, bank drop, tender declaration and other tender operations.

    If there is a difference between #1 and #2 - POS will notify you.

  • Nilesh Chourasia Profile Picture
    Nilesh Chourasia 63 on at
    RE: Difference between declare amount and the system computed amount, on close shift in MPOS

    Hi Afazal ,

    Please let me know if you got the answer for the above ?

    Ideally when there are difference in the amount when we did the tender declaration .

  • huijij Profile Picture
    huijij 19,811 on at
    RE: Difference between declare amount and the system computed amount, on close shift in MPOS

    Hi Afazal,

    Please wait for the answer from the functional consultant.

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