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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Dynamics GP - eConnect...
Finance | Project Operations, Human Resources, ...
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Dynamics GP - eConnect error installation

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Posted on by CU08101733-0 21
Hi,
 
   I traying to install the eConnect component in the GP Server and getting error. Is GP 2018 RTM version (2018.00.0400), the componet is in the GP media installation.
 
 
Please help.
Regards
Julia Gallegos
 
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Microsoft Dynamics GP
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  • Suggested answer
    Lisa at AonC.com Profile Picture
    Lisa at AonC.com 1,062 Super User 2026 Season 1 on at
    Are you running GP 18.00.0400 (GP 2018 RTM)?  Is it launching/running without issue?

    Since GP 2018 is no longer supported, it is a little tricky to find if you have any system requirement issues that could be causing the error.  (I wonder if the error could be coming with a Visual Studio component so you could troubleshoot that first ... Installing the GP Add-in for Microsoft Word is the component I see the most VS installation issues so I like to install it just to work through any installer issues.  I expect the VS installers on the DVD image could be run independently.)

    Quick things you can try:
    -Restart the server.
    -If possible, log in as the user that will be running the eConnect service.  (I like this to minimize ownership issues.)
    -Check that you don't have any conflicts with anti-virus or other network monitoring tools.  (Adding exclusions for the installation can help.)
    -Once the server has restarted, launch the installer with Run As Administrator.

    I'm going to assume you are working in a test environment (and not a production server).  If you are on a production server, I do NOT recommend the following suggestion:
    I think there were a few DVD images for GP 2018.  You could try using the last one to see if that go around the issue as I would expect eConnect would still work.
  • Verified answer
    CU08101733-0 Profile Picture
    CU08101733-0 21 on at
    My GP 2018 is in Spanish, the installation file in the media of GP is wrong, I installed the eConnect component from the English version media, the same release for GP but in English and it works.
     
    Regards
    Julia

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