790
dear all
our subscription to Dynamics365 is via a partner, and i noticed that i cant create a ServiceRequest myself, instead, the microsoft website asks me to contact my partner.
now, i do have a question, if i do subscribe directly with microsoft (not via partner), does my subscription include "support"? or "Support" must be purchased separately?
thanks,
*This post is locked for comments
Hi
Your subscription will always have some amount of support available. If you are after the fastest response times from MS you might need the premium support, but if you are happy with just being able to raise a ticket and have someone contact you within a few days then the default support should suit you fine.
#1
André Arnaud de Cal...
291,711
Super User 2024 Season 2
#2
Martin Dráb
230,458
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (
