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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Support and license im...
Service | Customer Service, Contact Center, Fie...
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Support and license implications / risks when extending / customizing standard entities.

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Posted on by Shaun Dean 5

Hi All,

I`m new to dynamics and this community, so I hope I'm posting in the correct place. When making customizations to the dynamics CS Dataverse are there any support or licensing implications e.g. lose of support, or general risk e.g. higher risk of breaking changes during Microsoft updates, when customizing the standard entities/tables e.g. adding custom columns to the account table?

I`ve looked through the licensing docs and it doesn't seem to cover this specifically, but nonetheless if anyone has insights it would be greatly appreciated. 

Regards

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    prt33k Profile Picture
    prt33k 6,907 on at

    Hi,

    The configuration part - adding column, adding tables, adding business rules - all the are covered by product. So these things will be fully supported and will not break. Even the customization which we generally do - like plugin and workflow all will work with updates as long as you are using SDK specified methods.

    The only thing which void the support is the unsupported customization - you can find the details here.

    docs.microsoft.com/.../customizations-supported

    But whatever you mentioned, I don't think you have any risk of loosing support :)

    Thanks,

    PS

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