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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Unknown Error
Microsoft Dynamics RMS (Archived)

Unknown Error

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Posted on by Mark Clement 20
On my RMS program i have just recently been getting an unknown error when trying to print reciepts. The Printer is a Star TSP100 Tear Bar (TSP113) and I have re-installed all of the drivers and it workes perfect when I test its configuration, but when I try to print a reicept on my POS a window comes up saying unknown printer error. There is no error code so I have no idea what it could be any help would be appreciated.  I have 3 registers all set up identically, an d1 of them is still working as it should, 2 are not. 

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    Community Member on at

    i had the same problem..and the only thing i figure that i did different is that instead of configuring it from the desk top i went to the windows printers and right click on the tsp100 then you see administrator, then properties click on properties and then you'll see star configuration..thats where i configured it using the default option not the opos..make sure the printer name under properties is the same on rms printer config..pls let me know if this worked..kam6922@gmail.com.

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