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I have a transaction from RMS integration on the transaction edit list that will not post. The transaction had shipping added to it at the POS register. What can I do to get this transaction to post?

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Posted on by Wendy Shugart

I intergrated transaction from our POS to my Great Plains. When posting my batches, the batch with sales will not post. I did batch recovery and when I got my transaction edit list it has a transaction kickout that is $50.00 off balance. My research shows me that at the register the sales clerk added a $50.00 shipping charge. I cannot seem to find the right combinatin of entries to get this to post. I need the account number and type.

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