web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Lead tracking without a form submission

(0) ShareShare
ReportReport
Posted on by 562

If we manually import Leads from a 3rd party event into 365M. If we then send out an Email campaign which has links to web pages our external website with MS365M tracking script in the headers, are they identifiable when they accept our cookies and then browse further on our web pages. 

Another example, if we receive a lead from an integrated LinkedIn LeadForm, are we then still able to identify and track the browsing activities on our website after accepting cookies? 


Or is the only way for them to be matched in our system is when they make a form submission?


I have the same question (0)
  • Suggested answer
    Tereza Kirk Profile Picture
    Microsoft Employee on at

    Hello, thank you for your question. We essentially need either a click on a tracking link in a e-mail or a form submission to associate the contact with the browser (cookie). There is no easy way to set up tracking in other scenarios unfortunately. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 129 Super User 2026 Season 1

#2
Jimmy Passeti Profile Picture

Jimmy Passeti 46 Most Valuable Professional

#3
NeerajPawar Profile Picture

NeerajPawar 41

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans