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A client of ours wants to have both CRMOL and CRMOP. How will the 2 systems talk? How will they be synced? How complex is that to setup?
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I think the question is why? What benefits are you looking for from each that the other option doesn't provide? On-prem uptime concerns? Infrastructure issue. redundant WAN link, hot site, clustered systems. Cloud security concerns? etc etc. This is a bigger question than you've typed from my experience. But I digress. Never seen such a scenario. Furthermore, do you mean like one instance on-prem, and the other online? Or are they completely separate orgs? or are they just mirrors? If there just mirrors of each other, then why not go Partner Hosted and get the best of both worlds?
This is just touching the surface of your question. I think you may want to talk to a Partner/Vendor for assistance scoping your clients request and understanding there business needs in the context of technical solutions.
Hi ,
This could make sense if there are two different systems and there is some data sharing between them (i.e., two different divisions that want to share customer info). You'd need to create a scheduled (or on demand) integration that pushes the data from each to the other. I've worked on these types of data sharing projects before and they're always a nightmare.
The setup they want could also be useful if they want to run their business on CRM Online and replicate the data to OP so they can run SQL reports on the data. They'd be able to build a data warehouse with it, so that's pretty cool. If that's what they're going for, you'd need some service that pulled down data from CRM-O, something like Scribe or use the CRM adapter from KingswaySoft.
If they want to have two CRM instances that are mirrors of each other so they can work on each, that's a terrible idea and I'd never implement that. The data will get out of sync and screwed up beyond belief.
Hope this helps! I'd appreciate if you'd mark this as Answering your question.
Thanks,
Aiden
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