web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Sales Tax on Gift Items

(0) ShareShare
ReportReport
Posted on by 64

Hi,
my client requires to deliver gift items, regulatory requirement is to calculate sales tax on selling price of the goods.
hence we need to configure to have following impact:
Apply sales tax
Do not apply customer receivable
Do not apply revenue
Deliver & Deduct inventory

Please help.

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Hussain Ali,

    One way to achieve it is creating an ordinary sales order line with the 'normal' price and the sales tax.

    In a second line you can then use a category or service item that you call 'rebate or discount or something alike' and then ensure that no sales tax is calculated and posted on the second line.

    Doing this will result in an invoice where the customer receives a document with the sales tax amount only that he/she has to pay.

    Best regards,

    Ludwig

  • André Arnaud de Calavon Profile Picture
    303,485 Super User 2026 Season 1 on at

    Hi Hussain,

    Does the customer has to pay the sales tax or is the requirement to not send an invoice (or send a zero invoice) where internally, there will be an amount listed on the tax declaration? For the tax declaration, do you need the tax amount only or also the base amount?

  • Hussain Ali Profile Picture
    64 on at

    Hi André,

    Basically it's a charity so customer does not have to pay for sales tax and no invoice is being sent to the customer. However for tax reporting purpose it's required to have sales tax calculated on the sales price of item. for reporting purpose I need base amount as well.

    Best regards,

    Hussain Ali

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    303,485 Super User 2026 Season 1 on at

    Hi Hussain,

    In that case, you can use almost the same suggestion from Ludwig above. However, ensure the second line has an amount which is equal to the first line amount + tax and have no tax calculation settings. Then the first line is having the base and sales tax amount. The second line will ensure that a zero invoice will be posted. Besides the second line, you can also use a negative misc. charge on the first line.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 518 Super User 2026 Season 1

#2
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 431

#3
Adis Profile Picture

Adis 280 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans