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Are they sure the HHCREPTS.DIC file isn't in the directory listed? Dynamics is looking at the path in the Dynamics.set file for the location of the dictionary. Have you confirmed all paths in the .SET file?
If they're sure they don't have modified reports for this product, then you can change the path in the .SET file to C:\Program Files (x86)\Microsoft Dynamics\GP 2015\Data and see if that solves the problem.
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