We currently have an entity that holds a relationship between Managers and the Users Both based in the System user Entity. Additionally we have a duplicate detection rule that keys on Ownerid(Manager) , User, and Statuscode. Below is my Configuration of the rule.
The problem is that we have been noticing false firing of the rule above. It appears that the records it is assuming a match to are only a match for 2 of the 3 conditions (User, and Status).
Has anyone else had this issue and or have any suggestions for me here?
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