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SO Line - Cancel Deliver Remainder error

Posted on by Microsoft Employee

Hi experts,

I have a problem with a Sales Order.

1 line in the SO has the Line quantity like this:

Quantity: 1000

Invoiced: 1000

Delivered: 1000

Deliver remainder: 199

On order: 199

Because there is still Deliver remainder, the status of this line and the SO are not Invoiced although in fact they are.

The Packing slip journal also show the Remaining quantity = 199.

6746.community.png

When I tried to perform "Deliver Remainder" -> "Cancel Quantity", this error showed out:

1460.infolog.png

I also checked and found no open Production Order, Output Order or Picking List for this SO line. 

The Inventory transaction has a total quantity of -1,199.00 and On order quantity is -199.00.

I want to remove the remaining quantity. 

Appreciate if anyone who can help solve this issue.

Thanks.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: SO Line - Cancel Deliver Remainder error

    I have already tried that but all the output orders have the status "Ended"

  • RE: SO Line - Cancel Deliver Remainder error

    Hello,

    Does this help you ?

    d365tour.com/.../

  • MATTGUO Profile Picture
    MATTGUO 22,306 on at
    RE: SO Line - Cancel Deliver Remainder error

    Hi,

    Do you try this way: dynamicsteaching.com/.../

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