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Hi there can someone please help I keep getting this error message when trying to track my emails using the D365 plugin for Outlook.
Hi,It seems that you are you using D365 Apps for outlook and it is retired.Please refer below link:https://learn.microsoft.com/en-us/dynamics365/outlook-addin/user-guide/dynamics-365-outlook-user-s-guide
Thank You,Pradeep Rai.
Hi AloroJ,
Please try to clear the cache and check the security role:
https://learn.microsoft.com/en-us/troubleshoot/dynamics-365/sales/cannot-connect-your-dynamics-365-serverThen check if the version has been updated:
https://support.microsoft.com/en-us/topic/-there-is-a-problem-communicating-with-the-microsoft-dynamics-365-server-error-occurs-when-configuring-microsoft-dynamics-365-for-outlook-69198be6-fd4a-0fb4-e972-30bc3570f134
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