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Microsoft Dynamics CRM (Archived)

customize case resolve window

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Posted on by 2,510

Hi, I am wondering if we can customize the case resolution window. when we open a case, and click the resolve button on the bar, a window pop up, can we customize the fields in that window?

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    ashlega Profile Picture
    34,477 on at

    Hi sdnd,

     I can almost feel how you running into all those hardcoded things one after another:)) This is another one. You can't.

    community.dynamics.com/.../154840

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