I have a business asking me about Dynamics. They have three sales people. It seems to me Dynamics is rather overkill for a small shop? They also looked at the Customer Management plug-in to Outlook, but couldn't see where you could provide an oversight view of all activities to the sales manager.
I'm seeking suggestions/advice from this esteemed group. Is Dynamics CRM intended for small business? The pricing is rather steep.
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the problem is the price...SMB use to have a special offer, but not enymore. +100 us dol per user per month is not the price that an SMB org can afford
It seems the new modularized (app) model allows for the Sales app to be purchased for a reason subscription fee. That solves this scenario. Thank you, everyone, for the response.
I guess it depends on the usage they want from the CRM, the amound of customers and the features they are looking for. If I was asked the same question by a customer such as yours, I would probably say no since I bet there's probably way to many functionalities in Dynamics CRM for such a small team. They'd be paying for a lot of things they wouldn't use.
I would probably go for an Open Source solution that offers an easy way to extract the data from the CRM until they hopefully grow to a size where it makes sense to pay for a CRM solution. There's also some competitors I will not name that provide a Free solution for small businesses, allowing you to start using the solution for free for as long as you want until you decide to pay for more features. I think Microsoft should think about something like that to attract customers!
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