web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Business Central - Slo...
Small and medium business | Business Central, N...
Suggested Answer

Business Central - Slow Performance

(1) ShareShare
ReportReport
Posted on by Pushkar Deshpande 44

Hi,

One of our client is using Business Central (GB Business Central 17.0) from last 2-3 days the system is working very slow, we either get the message of "working on it" else the page keeps reloading. Also it has been integrated with CRM and it is working fine.

is there any solution to improve the performance.

Thanks,

Pushkar

I have the same question (0)
  • Suggested answer
    THE Italian Profile Picture
    THE Italian Microsoft Employee on at

    You might read all the performance tips and tricks here

    docs.microsoft.com/.../performance-overview

    It is also warmly recommend to enable telemetries through azure application insight in order to analyzed telemetry data with an eye on performance driven traces.

    If you cannot make it with the documentaion and appinsights, if this is a SaaS environment, you might have your CSP Partner open a support request to Microsoft to troubleshoot the issue.

    Be sure to provide the tenant ID, environment name and date when this is started in your CSP Partner support request

  • Fantastic Profile Picture
    Fantastic 21 on at

    I've been receiving complaints from some users about increasing frequency of slowness from BC. Whenever they try to post anything. Sometimes the error "We could not update the data right now. Please try again later." Apparently this happens at anytime of the day (or so frequently as they haven't recognised a pattern. This doesn't seem to be user-specific. Did you figure out what was causing this?

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,613 on at

    We had this issue last year. it took lots email between Microsoft - Partner - us to finally Microsoft find the root cause if the issue. Seems like we had a "noisy neighbor" that uses lots of API and etc. They changed some settings and that helped us a lot. 

  • Suggested answer
    RamG Profile Picture
    RamG 20 on at
    Recommend you to contact Business Central Performance Tuning Experts like SQL Mantra Tools (www.sqlmantratools.com) they have tools and expertise to look into performance issues in Business Central SaaS and will get to the bottom of the problem as they have done it with my previous company.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 101,995 Super User 2026 Season 1 on at

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,875 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,242 Super User 2026 Season 1

#3
Grigorios Mavrogeorgis Profile Picture

Grigorios Mavrogeorgis 1,127 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans