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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Business Central - Slo...
Small and medium business | Business Central, N...
Suggested Answer

Business Central - Slow Performance

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Posted on by Pushkar Deshpande 44

Hi,

One of our client is using Business Central (GB Business Central 17.0) from last 2-3 days the system is working very slow, we either get the message of "working on it" else the page keeps reloading. Also it has been integrated with CRM and it is working fine.

is there any solution to improve the performance.

Thanks,

Pushkar

I have the same question (0)
  • Suggested answer
    THE Italian Profile Picture
    THE Italian on at

    You might read all the performance tips and tricks here

    docs.microsoft.com/.../performance-overview

    It is also warmly recommend to enable telemetries through azure application insight in order to analyzed telemetry data with an eye on performance driven traces.

    If you cannot make it with the documentaion and appinsights, if this is a SaaS environment, you might have your CSP Partner open a support request to Microsoft to troubleshoot the issue.

    Be sure to provide the tenant ID, environment name and date when this is started in your CSP Partner support request

  • Fantastic Profile Picture
    Fantastic 21 on at

    I've been receiving complaints from some users about increasing frequency of slowness from BC. Whenever they try to post anything. Sometimes the error "We could not update the data right now. Please try again later." Apparently this happens at anytime of the day (or so frequently as they haven't recognised a pattern. This doesn't seem to be user-specific. Did you figure out what was causing this?

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,529 on at

    We had this issue last year. it took lots email between Microsoft - Partner - us to finally Microsoft find the root cause if the issue. Seems like we had a "noisy neighbor" that uses lots of API and etc. They changed some settings and that helped us a lot. 

  • Suggested answer
    RamG Profile Picture
    RamG 20 on at
    Recommend you to contact Business Central Performance Tuning Experts like SQL Mantra Tools (www.sqlmantratools.com) they have tools and expertise to look into performance issues in Business Central SaaS and will get to the bottom of the problem as they have done it with my previous company.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,597 Super User 2025 Season 2 on at

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