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Hi Everyone,
I've removed the paid receivable documents last year and recently i found that one of the documents that has been removed is having a balance amount in rm30101 while all GP is not supposed to move the documents unless they're fully paid!! because of this issue i'm having a wrong balance in the HTAB report.
My question is:
1) Under what situation a partially applied debit document can be removed from rm20101 to rm30101 while using the "Remove Paid Documents" utitlity?
2) How do i correct the issue? (updating the tables from backent should be the last option).
Regards,
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Hi Everyone,
Thanks a lot for your kind help. I've verified the records in the DB and they seems to look like any other record (not corrupted). I had tried check links and reconciliation earlier but no luck.
Finally I had to do it from back end by transferring the records from
RM30101 to RM20101 and from RM30301 to RM10101 then i applied the amount and removed it back via the "remove paid transaction" utility.
Thanks again.
Regards,
Saif,
Have you run checklink and reconciliation? It may rectify this issue.
Thanks
Sandip
Hi Saif,
Interruptions at the time the Paid Transaction Removal routine can be the possible cause of this or the transaction in question is corrupted already - hence the reason it moved to the RM30101.
I recommend checking the RM20201 and RM30201 for any apply information on the transaction in question. Sum up the apply amounts.
Aside from using SQL, you can try the RM Transaction Unapply tool from PSTL to move the transaction from HIST to OPEN.
Please let me know if you have further questions.
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