Hi,
I've been stuck on this for a couple of days, I have a custom Model Driven app, a Powerapps Portal, a custom entity and BPF. When I create a new record in my custom entity through the model driven app, it defaults to my BPF. However when I create a new record in the entity from the portals site, it shows up in the model driven app, without a BPF, I can switch to it, but I want to default to it without the user having to switch to it.
The behaviour I require is available in the Customer Service Hub, Cases can be crated from the portal and they default to a BPF. I have check the forms, pages, Model driven app, secruity roles etc.
Could someone point out what I'm missing or why I might be having this issue?
Many Thanks,
Jack
