web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / GDPR Compliance!!!
Microsoft Dynamics CRM (Archived)

GDPR Compliance!!!

(0) ShareShare
ReportReport
Posted on by GC@CRM 60

I need to make one of my dynamics CRM organisation GDPR comply. So as per my requirement I am encrypting and deleting certain records in CRM. But the problem I am facing is with the audit logs. On trying to delete the audit logs(programatically or manually), only the very old ones gets deleted but data does stays in the recent ones. Now this is my biggest hurdle in making my organisation GDPR compliance.

Any suggestion or solution is highly appreciated on how to delete these audit logs. 

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Radu Chiribelea Profile Picture
    Radu Chiribelea 6,667 on at

    Hi,

    Please see following article msdn.microsoft.com/.../gg309664.aspx

    under key concepts it describes the behavior you are running into - unable to delete the newest log:

    "For Microsoft Dynamics 365 servers that use Microsoft SQL Server Enterprise editions, auditing data is recorded over time (quarterly) in partitions. A partition is called an audit log in the Microsoft Dynamics 365 web application. Partitions are not supported, and therefore, not used, on a Microsoft Dynamics 365 server that is running Microsoft SQL Server, Standard edition."

    Maybe you can restrict the access to the audited data, through the security roles?

    "The ability to retrieve and display the audit history is restricted to users who have certain security privileges: View Audit History, and View Audit Summary. There are also privileges specific to partitions: View Audit Partitions, and Delete Audit Partitions. See the specific message request documentation for information about the required privileges for each message."

    Hope this helps

    Radu

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
JS-09031509-0 Profile Picture

JS-09031509-0 3

#2
AS-17030037-0 Profile Picture

AS-17030037-0 2

#2
Mark Eckert Profile Picture

Mark Eckert 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans