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Microsoft Dynamics CRM (Archived)

How do I STOP a quick campaign??

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Posted on by 80

Hi,

I sent a large quick campaign out to a whole bunch of contacts. I'd like to stop it but I cannot figure it out! Any help would be GREATLY appreciated!

Thanks,

Rebecca

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I have the same question (0)
  • Suggested answer
    Neil Benson Profile Picture
    7,369 User Group Leader on at

    Sorry, it's too late. By the time anyone could have responded to your forum post the quick campaign will have completed.

  • Suggested answer
    Vladislav Osmanov Profile Picture
    55 on at

    The only way is to find corresponded System Task record with type "Quick Campaign" using Advanced Find tool. After that you would be able to cancel, pause or resume this campaign.

  • AFTAB HUSSAIN Profile Picture
    Microsoft Employee on at

    Hello Rebecca,

    If you have your CRM organization configured with Outlook, then quickly remove CRM client configuration with your outlook for time being.

    Access CRM using web client and change the status for all pending email's from 'Pending send' to 'Draft' by creating On-demand workflow.

    I hope this helps.

    Thank You !

  • Suggested answer
    alx.kpk Profile Picture
    35 on at

    You can try to deactivate the workflow "ActivityPropagation", delete all related system jobs which are in state "waiting for..." and active the workflow again. Than the sending of e-mails should be stopped but the quick campaign still remains in statuscode "in progress".

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