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Finance | Project Operations, Human Resources, ...
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Launching on D365 VM issue

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Posted on by 166
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  • André Arnaud de Calavon Profile Picture
    302,742 Super User 2026 Season 1 on at
    Hi Itlabnarmi,
     
    Are you signed in with your learning account? Do you have the same issue with other labs or are those working correctly?
  • Suggested answer
    Komi Siabi Profile Picture
    13,190 Most Valuable Professional on at
    Ivoruk, 
     
    I just tried now and it worked for me.
     
     
    You might want to try using private window.
  • itlabnarmi_ivoruk Profile Picture
    166 on at
    Hi Andre Arnaud,
     
    Yes, I am attempting to log in with my learning account. I was using it last week, but it isn't functioning today (I tried using a private browser, but it didn't work).
  • itlabnarmi_ivoruk Profile Picture
    166 on at
     
    Unfortunately not working for me. Is there any way to (clearing cache etc) ? 
  • Suggested answer
    A.Prasanna Profile Picture
    8,223 on at
    Hi,
     
    Just check your Internet connection Speed.
    if the issue persists, try changing your browser, hope you are connected to the network, which has no URL / Content restrictions.
    if so try to access the lab again with another internet connection.
     
    Regards,
     
    AP
  • Suggested answer
    Hana Xue Profile Picture
    Microsoft Employee on at
    Hi,
    Here are a few troubleshooting methods you can try:
    1. Clear browsing history and cached data.
    2. Log out and log in again, and then try again. You can view this document:
    Troubleshooting common training issues in Microsoft Learn | Microsoft Learn

    3. Make sure your internet connection is stable. Sometimes an unstable connection can cause errors when loading or starting a lab session.
    4. You can also try the methods mentioned in the link below:
    Unable to Launch Lab - Load data in Power BI Desktop - Training, Certification, and Program Support (microsoft.com)
    Best Regards,
    Hana

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