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Sub account segment change-SL 2015

Posted on by Microsoft Employee

I need to change the length of a sub account segment.  We use segment #1 for our locations.  When Solomon was installed 20 years ago, we only had two locations so the number 1 was entered for the length.  Now we have eight locations and planning to open more.  I need to increase the length number to two.  I assume the change will input a zero before the number such as 01.  What will happen to the past data that used only the single digit 1 for the location?

  • Suggested answer
    Mark E Profile Picture
    Mark E 6,405 on at
    RE: Sub account segment change-SL 2015

    You would first need to use the PSTL tool to change all of your existing subaccounts to match the desired new format and structure (e.g. change 1 to 01, 2 to 02, etc.).  You can then change your FlexKey Definitions, etc. to change the Segment # length to 2 digits.

  • CFROTON Profile Picture
    CFROTON 4,710 on at
    RE: Sub account segment change-SL 2015

    Hi TBuck,

    Upon testing, if you change the number of characters in a segment, it could corrupt the data in your database. A subaccount of 01 is not going to be the same as 1 so that data will not be pulled over to the new subaccount combination. You will also have to generate all new subaccount combinations.

    I hope this information is helpful.

    Thank you,

    Tasha

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