Sub account segment change-SL 2015

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Posted on by Community Member Microsoft Employee

I need to change the length of a sub account segment. We use segment #1 for our locations. When Solomon was installed 20 years ago, we only had two locations so the number 1 was entered for the length. Now we have eight locations and planning to open more. I need to increase the length number to two. I assume the change will input a zero before the number such as 01. What will happen to the past data that used only the single digit 1 for the location?

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Mark E 6,405 on at

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RE: Sub account segment change-SL 2015

You would first need to use the PSTL tool to change all of your existing subaccounts to match the desired new format and structure (e.g. change 1 to 01, 2 to 02, etc.). You can then change your FlexKey Definitions, etc. to change the Segment # length to 2 digits.
CFROTON 4,710 on at

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RE: Sub account segment change-SL 2015

Hi TBuck,

Upon testing, if you change the number of characters in a segment, it could corrupt the data in your database. A subaccount of 01 is not going to be the same as 1 so that data will not be pulled over to the new subaccount combination. You will also have to generate all new subaccount combinations.

I hope this information is helpful.

Thank you,

Tasha