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Customer experience | Sales, Customer Insights,...
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Sharepoint Integration to one folder for account

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Posted on by 834

Right now my documents are getting uploaded to each folder as per the entity, now i want them to get uploaded as per account. is that possible?  Like for Account all documents get uploaded at one place belonging to different  work orders, is that something I can achieve?  Like document can be present in Work order form, opportunity form and lead form like that.

Any suggestions?

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  • LuHao Profile Picture
    40,890 on at
    RE: Sharepoint Integration to one folder for account

    Hi Ravi,

    Go to Settings > Document Management > Document Management Settings.

    pastedimage1593412202277v1.png

    In the second step, check Based on entity and select Account.

    pastedimage1593412264983v2.png

    pastedimage1593412289211v3.png

  • Suggested answer
    Bipin D365 Profile Picture
    28,983 Moderator on at
    RE: Sharepoint Integration to one folder for account

    Hi,

    OOB sharepoint integration will create folder per entity and per record under that entity. It is not possible to have the document attchaed on Lead, Opportunity & work order associated to same account under one folder.

    You might have to add custom code to achieve your requirement.

    If found helpful, Please mark my answer verified.

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