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Hi can anyone explain complete work order flow and purchase order
Hi sandeepc,
A work order in Dynamics 365 Field Service refers to any job or task that needs to be completed in relevance to a customer query or regular maintenance.
Yon can refer to the following Microsoft documentation:
work order architecture
https://learn.microsoft.com/en-us/dynamics365/field-service/field-service-architecture
Work order lifecycle
https://learn.microsoft.com/en-us/dynamics365/field-service/create-work-order
purchase order：
A purchase order (PO) is created to add inventory to a warehouse, or to purchase products to sell to a customer in a work order.
https://learn.microsoft.com/en-us/dynamics365/field-service/create-purchase-order
Here's a diagram of the flow:
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