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Can you please explain Work order Flow

Posted on by 5,005

Hi can anyone explain complete work order flow and purchase order

  • Suggested answer
    D365Norman Profile Picture
    D365Norman 5 on at
    RE: Can you please explain Work order Flow

    Here's a diagram of the flow:

  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: Can you please explain Work order Flow

    Hi sandeepc,

    A work order in Dynamics 365 Field Service refers to any job or task that needs to be completed in relevance to a customer query or regular maintenance. 

    Yon can refer to the following Microsoft documentation:

    work order architecture

    https://learn.microsoft.com/en-us/dynamics365/field-service/field-service-architecture 

    Work order lifecycle

    https://learn.microsoft.com/en-us/dynamics365/field-service/create-work-order 

    purchase order:

    A purchase order (PO) is created to add inventory to a warehouse, or to purchase products to sell to a customer in a work order.

    https://learn.microsoft.com/en-us/dynamics365/field-service/create-purchase-order 

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