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ReportHi guys,
One of our clients has recently been having trouble with purchase orders. They seem to have issues where the PO is entered incorrectly and then they have no way to fix it. (They have a bunch of PO's that have never been closed in the system.) They recently emailed me with the steps they took to fix one of the Purchase Orders.
They originally had put in the wrong amount for the Purchase Order. They tried to change in within the PO but got this error message: "You cannot change the PURCH account at the summary level. Change the inventory account for the line item instead."
So instead they went and manually entered a transaction with the correct amount. They then closed the Purchase Order which removed it from the Enter/Match window. My question is: What did this do to the accounts? And are there any other manual transactions we need to make to compensate for what they did?
(As a side note: If you guys have any recommendations on what to do with all of the open purchase orders they have just sitting out there, they would be much appreciated. They are hoping to clean up the list they have.)
Thanks!!!
RM82
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