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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Ctrl key triggers erro...
Microsoft Dynamics CRM (Archived)

Ctrl key triggers error in Web Resource when ClientGlobalContext.js.aspx

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Posted on by James 2

Hi all

I've created a new HTML Web Resource, and populated it as follows:

<html>
<head>
</head>
<body>
	<script src="../ClientGlobalContext.js.aspx" type="text/javascript"></script>
	<div><span>testing</span></div>
</body>
</html>

As you can see, there is nothing in there except the loading of the scripts from ../ClientGlobalContext.js.aspx.

Once this page has loaded, if I press the control key (either of them), I get the following error logged in the console (Chrome below, but I get a similar error in all browsers):

global.ashx?ver=883953442:4024 Uncaught TypeError: Cannot read property 'toString' of undefined
    at Function.Mscrm.Utilities.getResourceValue (global.ashx?ver=883953442:4024)
    at HTMLDocument.Mscrm.GlobalEvents.$6B (global.ashx?ver=883953442:4024)
    at HTMLDocument.b (MicrosoftAjax.js?ver=883953442:2922)
Mscrm.Utilities.getResourceValue @ global.ashx?ver=883953442:4024
Mscrm.GlobalEvents.$6B @ global.ashx?ver=883953442:4024
b @ MicrosoftAjax.js?ver=883953442:2922

It doesn't show to the user (no popup error or anything), but it's annoying for trying to catch my own errors I throw on the page, because I keep intercepting these CRM errors.

Does anyone

  1. have any clue why this error is being thrown?
  2. have any suggestions on a standard or best-practice way of handling CRM Web Resource errors to prevent me catching this error?

This is an on-premise, v8.2 instance. Our dev instance in this case, but it's happening on our live instance, too.

Any help appreciated.

Thanks

*This post is locked for comments

  • Dung Ho Profile Picture
    Dung Ho 40 on at
    RE: Ctrl key triggers error in Web Resource when ClientGlobalContext.js.aspx

    Hello,

    I get exactly the same error when working with a web-resource which is opened as a pop-up from CRM form by the following code.

    window.open(url_of_the_web_resource, "_blank", features, false);

    I also take a look to the function "Mscrm.Utilities.getResourceValue" and see that the "window.top.LOCID_JUMP_TO_RIBBON" is undefined at this moment

    Mscrm.Utilities.getResourceValue = function (value, resourceKey) {
	if (!Mscrm.InternalUtilities._Script.isNullOrUndefined(value))
		return value;
	else {
		var $v_0 = null;
		switch (resourceKey) {
		case "LOCID_JUMP_TO_RIBBON":
			$v_0 = window.top.LOCID_JUMP_TO_RIBBON.toString();
			break;
		case "LOCID_JUMP_TO_RIBBON_CONTROL":
			$v_0 = window.top.LOCID_JUMP_TO_RIBBON_CONTROL.toString();
			break
		}
		return $v_0
	}
};

    Do you have any update for this error?

    Thanks.

  • gdas Profile Picture
    gdas 50,091 Moderator on at
    RE: Ctrl key triggers error in Web Resource when ClientGlobalContext.js.aspx

    I am not sure why this is not working  , just give a try to create another html web resource and add below line in the header , and then add the html in any form of any entity and test once . May be it will helps you to find out the root cause ,  ideally its should work.

    <script src="ClientGlobalContext.js.aspx" type="text/javascript"></script>

  • James Profile Picture
    James 2 on at
    RE: Ctrl key triggers error in Web Resource when ClientGlobalContext.js.aspx

    Any suggestions, anyone?

  • James Profile Picture
    James 2 on at
    RE: Ctrl key triggers error in Web Resource when ClientGlobalContext.js.aspx

    Sorry Goutam, I'm not sure what you're asking? I'll try my best: the user logs into CRM, and is presented with a dashboard. There is a link on this dashboard to the page in question. The page is a custom HTML Web Resource.

    Does this help?

  • gdas Profile Picture
    gdas 50,091 Moderator on at
    RE: Ctrl key triggers error in Web Resource when ClientGlobalContext.js.aspx

    Hello ,

    Seems its depends on where you are showing your custom HTML web resource , can you please tell me where you are displaying the web resource.

  • James Profile Picture
    James 2 on at
    RE: Ctrl key triggers error in Web Resource when ClientGlobalContext.js.aspx

    Thanks Goutam. Unfortunately no luck with either suggestion. Removing the "../" resulted in a 404 for the resource, and moving the script tag to the header still gives the same ctrl-key error.

  • gdas Profile Picture
    gdas 50,091 Moderator on at
    RE: Ctrl key triggers error in Web Resource when ClientGlobalContext.js.aspx

    Hello ,

    Try with this  , inside header part and removing the "../"

    <html>
<head>
    <script src="ClientGlobalContext.js.aspx" type="text/javascript"></script>
</head>
<body>    
    <div><span>testing</span></div>
</body>
</html>

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