We have 2 AP EFT check batches which are stuck, one is in the Printing status and the other is in the Remittance Processing status. We were able to successfully print and post batches since then, but these won't continue. Does anyone know how to get these freed up?
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Hi Cari:
We've had a similar problem in the past relating to batches for PO's and followed the instructions in the KB article: support.microsoft.com/.../850289. In a nutshell, the article walks you through manually changing the status of the batch directly in the database before retrying it. Before doing it in production, we of course tried it in a test environment. I would suggest you do the same.
Paul
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