Dynamics Community Forum Thread Details

Business Analyzer issue (Dynamics GP 2013)

Hi,

We're facing an issue with Business Analyzer, it cannot render any report. Event viewer is giving below:

Application: BusinessAnalyzer.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.InvalidOperationException Stack: at System.Windows.Threading.Dispatcher.VerifyAccess() at System.Windows.DependencyObject.SetValue(System.Windows.DependencyProperty, System.Object) at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.BaseReportControl.ShowNewReport(Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResult, System.String) at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.BaseNavigator.UpdateReport(Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResult, System.String) at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.BaseNavigator.Refresh(System.String, Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResult[]) at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportNavigator.ResultStore_ResultError(System.Object, Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResultEventArgs) at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResultStore.CallResultError(Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResult, System.Exception) at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResultStore.ResultPortal_GetReportImagesComplete(System.Object, Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResultEventArgs) at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportPortal.CurrentReportThread_GetReportImagesComplete(System.Object, Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportResultEventArgs) at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportPool.StartGetReportImages(Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.Report) at Microsoft.Dynamics.GP.BusinessIntelligence.ReportViewer.ReportPortal+<>c__DisplayClass8.<StartGetReportImages>b__5(System.Object) at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() at System.Threading.ThreadPoolWorkQueue.Dispatch() at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Hi, this can occur if too many reports are selected. Is it possible this is the case? To resolve, try the following (This will remove your selected reports).

1. Go to C:\Users\username\AppData\Local\Microsoft\BusinessAnalyzer.exe\12.0.0.0 and delete the user.config file.

2. Go to C:\Program Files (x86)\Microsoft Dynamics\Business Analyzer\12.0 and delete the BusinessAnalzyer.exe.config file.

3. Go to the Control Panel | Programs & Features and click Change, then Configuration on the Business Analyzer install.

4. Start Business Analyzer and you should be prompted with the configuration screen to select a Role.

5. Select a role and then choose ‘Yes’ to load the default reports only. I want to select the default reports for the role to see if Business Analyzer will successfully load.

Thanks

Rob

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