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Portal Knowledge Base Articles - Custom Entity Setup

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Hi,

We are replicating knowledge articles functionality for one of the custom entity called "Communications". Using Knowledge based management setting we have added custom entity as below?

pastedimage1635173954484v4.png

As part of configuration we have created respective page template & web template exactly similar like KB articles & we are able to see list of Communications on custom web pages but URL generation for the specific communications is not working as expected. 

URL generation working fine for KB Articles but not working for custom entity.

How we can generate {{ article.URL }} for custom Communication entity? Any idea?

pastedimage1635173347192v3.png

pastedimage1635173138343v1.png

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Portal Knowledge Base Articles - Custom Entity Setup

    Hi Abhishek,

    In the portal, just category can list on the page, you need first associate article to one category, then click this category on the portal you will see articles.

    pastedimage1635240742193v1.png

    So you can refer following liquid code:

    pastedimage1635241173730v2.png

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